BP1
Business Processes

Analysing, modelling, designing, developing, improving and deploying automated business processes.

GIS1
Geographical Information Systems

GIS requirements analysis, spatial data analysis & spatial database design, enterprise GIS planning & development.

DataDictionary
Requirements Analysis & Documentation

Business analysis, user needs assessments, system requirements, data requirements & standards, workflows, stakeholders, business rules.

Consulting
Internal Wayleave 9-Nov-2021

We have 25+ Years Experience

Trusted Consulting Service Provider

ISS is a South African company established in 1997 with a small, but flexible, consulting team with many years of experience in GIS and IT. The long-term sustainability of spatial information management has been the priority focus for ISS. We can assist with user needs assessments, spatial database design, system design, testing, user training and technical documentation.

Since 2009 we have been working in business process analysis, process modelling, design and automation, particularly where spatial information or GIS processing tools need to be integrated into an organisation's operational workflows.

Our Services

ISS has worked with many different types of organisation over the years - all levels of government, as well as the private sector, and has experience in many different sectors - mining, electrical & water utilities, town planning, building control, water resources, forestry, agriculture and museums.

Business Process Modelling

Analysis of business process requirements and diagramming of workflows using BPMN 2.0 standard.

Business Process Automation

Design and develop process models, data models, user forms, stakeholders, business rules & integration.

Requirements Analysis & Documentation

Stakeholder workshops, business requirements analysis, process needs & technical design documentation.

Geographic Information Systems

Analysis, design & development of spatial information systems.

Spatial Database Design

Analysis & design of data models and database structures to best support GIS or process model requirements.

Technology Integration

Enterprise systems - mobile, cloud, on-site; system testing & user training; technical documentation.

Recent Projects

  • City Power, Johannesburg - Designed, developed and deployed automated business processes for electrical service connection applications, wayleave design approvals, landuse change applications and clearance certificate processes. Processes included integration with the corporate GIS using database virtualisation and mapping services.
  • Govan Mbeki Local Municipality - Automated business processes for numerous town planning applications and building control functions, including integration with the corporate GIS.